Vivências e convivências

Vivências e convivências

quarta-feira, 29 de março de 2017

The work of a secretary

I am pleased to share with you a short article I wrote on May 17, 1988, while I was attending to the English for Secretaries course in São Paulo (SP), at Associação Alumni. 

To be a successful secretary
To be a successful secretary was the main goal I have set up for my professional career since the first day I have started working twelve-years ago.
Working for a top executive of a large and well-known corporation and being the “right arm”, as we secretaries used to say, of such a boss, were, according to my point of view, synonyms of being a well-succeeded secretary.
I believe that we should have satisfaction in whatever we do. To get real satisfaction out of doing anything, we need to do it well. To achieve the successfulness in a professional activity we should do always the best job for the company we are working for.
I am happy because I am quite sure that I did it well as a secretary so far despite the ups and downs of every career. But, I feel that I can do more and I want do more. I also know that I have to prepare myself to start walking in the direction of an educational career. And, again, I hope to do it well.
Eliane Wamser
May, 17, 1988.


segunda-feira, 27 de março de 2017

Letter writing: job application letter

Professional executive secretaries,
here you have an example of a job application letter which I wrote in 1998 to help a friend in getting a new job.
Attention to the Manager of Recruitment and Placement 

Dear Sir, 

I understand you are looking for an Executive Secretary. I have eleven years of secretarial experience and can provide good experience. I´m 32 years old and married. 

For the past seven years I´m been working as secretary for the (name of the company).

My reason for wanting to leave my present position as executive secretary  to the Vice President of Foreign Operation of (name of the company) is that, after seven very happy years, I can see no prospect of real challenge or job development beyond my present level. 

Enclosed is a brief history of my education and job experience. 

I would appreciate getting together and discuss in more detail what I can offer as an executive secretary.

I am looking forward to hearing from you. 


(name and signature)



domingo, 26 de março de 2017

Etiqueta à mesa: curiosidade sobre faca de peixe

Publiquei um post com algumas curiosidades sobre a faca de peixe.
Você poderá acessá-lo pelo link


São fontes extraídas do livro O Ritual do Jantar, escrito por Margaret Visser, em 1998.

Boa leitura!

Letter writing - endings

The following phrases suggest natural ways of ending many types of routine letters.

May we hear from you soon?

Willyou please give this matter your (prompt, urgent) attention.

We shall appreciate your writing and telling us your wishes.

Please send us your answer as soon as you can.

I am looking forward to hearing from you soon.

Will you please let us know what action you want us to take.

Your promptness in replying will be much appreciated.

I am looking forward to your reply.

We appreciate your interest.

It is a pleasure to be of help.

Thank you for giving us the opportunity to be of service.

I hope this information will be helpful to you.

We look forward to the opportunity of serving you again.

Thank you again for writing.

If we can be of any (further) help, be sure to let us know.

It was nice to hear from you. Please call on us again.

Thank you for your courtesy.

You may be sure that we appreciate your efforts on our behalf.

We appreciate your writing to us.

We are sorry for the inconvenience caused you.

Thanks so much for your pacience.

sábado, 25 de março de 2017

Letter writing - beginnings

The following phrases suggest natural ways of beginning many types of routine letters.

We are pleased to reply to your letter of (date) in which you ask.....

I am (sorry, glad) to learn from your letter of (date) that ....

We appreciate your telling us that ...

We appreciate your notifying us that ...

Thank you for your letter of ......

Your letter of (date) asks .....

As you requested, we are (tell what you are doing).....

You will be glad to know that ....

Thank you for your prompt reply to our letter of ....

We have your letter of (date) in which ...

In the absence of Mr. Silveira, who is away on business, I am pleased to answer ....

Mr. Costa has asked me to reply to your letter of (date) regarding ...

I am enclosing ....

Enclosed is ......

We appreciate you request for .....

We have given careful consideration to your request for .....

We are sorry to learn that ...

We regret that we were not able to .....

Please accept our apologies for ....

We appreciate the suggestion you made. However, .....

quarta-feira, 22 de março de 2017

Temas para gerar reflexões e discussões

Com certa frequência recebo mensagens eletrônicas de estudantes de Secretariado solicitando-me alguma inspiração sobre temáticas que poderiam levar para a sala de aula com o intuito de gerar reflexões e discussões no grande grupo.
Aqui estão algumas para você que acompanha meu blog também utilizar ou compartilhar: 

O papel estratégico da assessoria e secretaria executiva: empowerment, benchmarking e intra-empreendedorismo.

Como ter sucesso na profissão com o autoconhecimento 

A otimização do tempo pelo estabelecimento de prioridades: a importância de sermos organizados 

O investimento na carreira resulta em oportunidade de crescimento profissional 

Mulheres empreendedoras: visão de trabalho e oportunidades 

A gestão da comunicação interpessoal para interagir assertivamente com equipes multiprofissionais 

Secretariado: mitos, metas, perspectivas e estratégias 

Quem pensa, manda. Quem processa, obedece. E o profissional de secretariado nesse contexto? 

Ótimas e acaloradas discussões para todos vocês que ainda acreditam no Secretariado como profissão.



domingo, 19 de março de 2017

Autumn days

Welcome to you, rich Autumn days,
Ere comes the cold, leaf-picking wind;
When golden stocks are seen in fields,
All standing arm-in-arm entwined;
And gallons of sweet cider seen
On trees in apples red and green. 

With mellow pears that cheat our teeth,
Which melt that tongues may suck them in;
With blue-black damsons, yellow plums,
And  woodnuts rich, to make us go
Into the loneliest lanes we know. 

                            (W. H. Davies)


quarta-feira, 1 de março de 2017

Business etiquette

“Life at the workplace may not feel like an exam until the week when performance reviews are handed out or the specter of an ax suddenly appears.

Yet the fact remains, we are being tested on a daily basis on something that we never studied and never realized was important: business etiquette.

These tests happen in all sort of strange rooms too, such as elevators, office kitchens, and cubicles, not to mention boardrooms and client conference rooms.”
Written by:
Vicky Oliver, in 301 smart answers to tough business etiquette questions, 2010.