Business correspondence: model letters – beginnings (II)

  

We´re pleased to hear you´d like to establish a credit account with [....] and look forward to the opportunity to serve you on an ongoing basis. 

Thank you for your recent order. We have a long history of serving new businesses. 

Thank you for showing your interest in becoming a [name] credit account holder. We´re happy to know you appreciate the fine quality of our merchandise as well as our wide selection of contemporary and traditional [product]. 

We are sending this message to you with regret that previous efforts to obtain payment of your account have been unsuccessful. 

Unfortunately, we still haven´t received your [amount] payment for merchandise you purchased [date and invoice]. 

Please be sure to settle your account with us today.

If you have difficulty paying the full amount now, please call us today to discuss arranging a payment schedule. 

Our secretarial service company will be upgrading our word processors.

We would like you to quote the following for immediate delivery: [....; ....] 

I enjoyed talking with you on the phone Tuesday. We appreciate your promptness in sending along .....

As I mentioned on the phone, we expect to have .... 

Thank you for responding to our [.... offer] so promptly. We understand that there are some details to be worked out, but.... 

It was a pleasure to meet with you last week in our offices at [...] .

As we discussed during the interview, ... 

We would like to renew our office lease for an additional two years. We are very pleased with the office and the maintenance of the building itself.

When we re-read our lease, we noted that there was no automatic renewal clause. We would be willing to increase the rent by ...%. 

Please call and let us know if this is acceptable. 

We´ve very much enjoyed having your firm as tenants for the past two years and hope to continue the relationship.

As you know, your lease ends [month/year], and you have an option to renew for an additional two years with a 10% escalation in rente, as before.

Please call or write and let us know what you intend to do. We hope for a positive answer. 

I´m happy that we´ve cleared up the misunderstanding abou our renovations to our office space at [....]. 

As we discussed yesterday, these changes are.....

 

Bibliographic reference:

The Random House book of contemporary business letters/Strategic Communications, edited by Stephen P. Elliott, Random House, New York.